What services do you offer?  

Ecommerce Photography | Clothing Photography | Invisible/Ghost Mannequin Photography | Specialise in Fashion Model Photography | Packshot Photography | Shoes, Bags & Accessories Photography | Product Photography | Watches And Jewellery Photography | Editorial & Lookbook Photography | Advertising & Creative Photography | Fashion Videography | 360 Spin Product Photography | Flat Lay Photography | Social Media Photographer | Ecommerce Photo Editing/Retouching | Model Casting

How much do you charge? 

Our rates are highly competitive, and significantly lower than most creative studios or production companies offering a comparable quality of work. We have a full comprehensive price list for all our services, and rates for specific service type can be found on our website pricing menu or via our website search function. We understand the importance of having a transparent and affordable pricing structure that allows our clients to easily budget, so where possible we offer fixed flat rate pricing. This normally applies to “non creative” product photography and video production, and we offer volume based discounts. For bespoke and creative services, we always take the time to fully understand client needs, then we advise and quote accordingly. As well as providing one fully inclusive rate, we always provide a breakdown which clearly defines project scope with split pricing. Please contact us for more information.

Do You Provide A Photographer, Videographer or Image Processor? 

We have a great team of in house professionals who would love to work with you! Please contact us to discuss your project needs and we will provide a quote. You can view our gallery of work here. 

What is the process?

The process for each job or project varies depending on type of service(s). Below is the typical process (based on our most typical service type which is ecommerce photography):

Get a quote

1. Contact us on detailing your requirements.
2. Meeting and consultation (where appropriate or relevant).
3. Quote and definition of specification/project scope.
4. Confirmation of job/project and payment or 50% deposit payment is made.

Pre Production

5. Studio time is allocated and talent such as models where required are confirmed with client and arranged where appropriate or relevant.
6. Client drops off or sends products/garments to us via courier (or we arrange collection).
7. Products/garments are organised or hung and steamed ensuring they are best presented for photography.
8. Brief and client requirements are analysed and creative review conducted as relevant.

Production

9. Photography Shoot; with lighting and camera set-up manipulated as required. Styling of products or garments is done to a high standard ensuring they are best presented.
10. Quality assurance (QA) ensuring products/garments have been photographed according to predefined brief, any client notes or preferences and to our high quality standards.
11. Colour matching process with each product or garment individually checked and matched to images for optimum colour accuracy.

Post Production

12. Images are retouched using specialist editing techniques by our highly skilled image editing team, as per client specification, and to a high quality finish.
13. QA ensuring images have been retouched according to client requirements and to our high quality standards.
14. Additional client specification is followed, such as file naming, folder structure, image cropping, image resizing, and processing to create output images in required file type(s).

Delivery

15. Final QA is conducted prior to delivery.
16. Images are sent to client for review and approval via secure download link or images are uploaded onto our secure server or client's server for download (For new and non contracted clients, watermarked images are sent where a deposit is paid and balance payment pending).
17. Client approves work and balance payment is sent (where full payment is not initially paid).
18. Final submission on images. 19. Client pick up products/garments or arranges courier collection (or we organise return).

How quick is your turnaround? 

We have exceptionally fast turnaround times, and we process and deliver 4000+ images per week. We have a structure allowing us to scale production at relatively short notice for high volume orders and contracts. Our standard turnaround time for photography is generally 2-3 days (next day turnaround available for urgent orders at an additional rate). We can normally book in product/ghost mannequin photography within 1-2 days, and sometimes same day (subject to availability). Turnaround times may be extended during busy periods. Creative photography turnaround times can be longer and is dependant on brief. Turnaround times for video and website projects vary depending on specification but for video can typically be 1-2 weeks and websites 2-3 weeks. Turnaround times for other services depend on brief and specification and will be advised during the quotation and project scope defining phase.

What are your payment terms & Options? 

Payment terms for contracted clients are flexible and are negotiated on a per client basis. This typically range between 7 days and 30 days upon invoice receipt. For non-contracted clients for photography, video production and other services, we generally require full balance or a 50% deposit to confirm jobs with balance paid on completion. Where a deposit is paid, we will send watermarked images or sample files for review purposes and only release copyright granted work once balance payment is received. Many clients prefer to make 1 full payment to confirm jobs in order to reduce administration and expedite delivery of work produced. For studio hire full balance or minimum 50% deposit payment is required to secure bookings. If paying a deposit, balance payment is paid on day of booking (on arrival). All payments are in advance and payment for any extras (paper backdrop usage, overtime or additional equipment hire) must be paid prior to usage.

We offer a wide range of payment options. For photography, video production and other services clients generally make payment via bank transfer, but have the option to make payment with Credit/Debit card, PayPal or cash. There is a 4% surcharge for Credit/Debit card and PayPal payments to cover transfer fees. Studio hire clients can make payment via bank transfer, Credit/Debit card (online or on the phone, PayPal or cash as the studio. As studio hire payment amounts are generally low (compared with photography, video production and other services) we do not have a surcharge for any of the payment options for studio hire clients.

Copyright

By Law content creators always own copyright to creative work produced. MCR Creative Studios grant usage rights to all clients and usage terms are specified and agreed during initial quotation phase depending on client requirements. Retainment of copyright allows us to protect ourselves from plagiarism, unauthorised modifications, modifications or usage that is beyond agreed project or job scope.

MCR Creative Studios always reserves the right to use work produced within our web or print portfolio, however commercial clients can request for work produced for them not to be used by MCR Creative Studios within our work portfolio. Images involving models, voiceovers or other talent, will only be used where an appropriate model release form has been signed. We do not sell photographs to any third party unless agreed with clients.  

Can I Hire The Studio Space For Events? 

Yes - you can hire the studio out for all of your needs. Our studios are fully equipped with a wide range of professional cameras, lighting, computers and other essential production equipment for both photography and video. We always welcome people who would like to look round the studios before booking, or want to run through ideas over coffee - just drop us an email and we can find a time that suits you. 

Is your studio located in a safe location?

Mcr Creative Studio is located in Broughton Court, which has 24/7 CCTV monitoring and gated access during the weekends and after 7:30PM during working days.

Is your studio suitable for wheelchair users?

Our Studio 1 is spacious and located on the ground floor, with a double door access as well as an accessible unisex disabled toilet. Unfortunately, our studio 2 is located on the 1st floor and wheelchair access is limited.  

Do You Allow Pets? 

We love having animals in the studio - as long as they are well trained and friendly. Please let us know in advance if you plan to bring any furry friends in. 

Can I View The Studios In Advance Or Come In To Discuss My Project? 

We always welcome people who would like to look round the studios before booking, or want to run through ideas over coffee - just drop us an email and we can find a time that suits you. 

What Power Supply Do You Have? 

The studio currently offers 13amp plug sockets.

Refund Policy  

We can offer refunds if you cancel more than 48hrs in advance, after this only a partial refund can be made. Please try to give us as much notice as possible if you are amending or cancelling shoots. More on this can be found in the T&Cs page.