BOOKING TIMES

Bookings commence at the time stated on the calendar, therefore the studio cannot be accessed prior to this time.

If you require additional studio time this will be charged at an additional £25 per hour and must be paid on the day. This is offered at the discretion of staff who reserve the right to refuse to work extra hours, and this may not be available if there is another booking immediately after your slot.

Please ensure you leave time to tidy the studio and return it to its’ original condition before your studio time ends. If any excess cleaning or waste removal has to be made by our staff we reserve the right to charge a cleaning fee of £20. 

REFUNDS AND CANCELLATIONS 

If a booking is cancelled more than 48hours in advance a full refund can be offered.

We reserve the right to keep a percentage of the booking fee if it is cancelled with less than 48hrs notice.
If you cancel between 24 and 48hrs notice you will receive a 50% refund. 
If you cancel with less than 24hrs notice we reserve the right to keep your booking fee with no refund.  

If you wish to alter your booking (e.g. change the date or duration) this can be done up to 48hrs in advance. We cannot accept alterations with less than 48hrs notice. Please contact us directly to do this.

We reserve the right to cancel studio bookings with and without notice when necessary. 

DAMAGES AND LOSS 

We cannot be held responsible for any equipment belonging to the hirer or their team that is broken or damaged during the booked time. Attendees should ensure their own equipment is insured through themselves.

If any of MCR Creative’s equipment is found to be faulty during booked studio time please let us know as soon as possible. We will endeavour to replace or fix this however cannot be held responsible for any delays or losses as a result.

Equipment listed is liable to change at any time due to prior damage. We will always try to inform you of this in advance and find suitable replacements, however cannot be held responsible for this.

If the hirer or a member of their team is directly responsible for damaging equipment due to negligence or misuse we reserve the right to charge for repairs or replacements.

We cannot be held responsible for any theft or damage to vehicles parked outside the property.

The hirer accepts full responsibility for their team members whilst attending the studios - we are not responsible for any injuries obtained during the booking. We will always make sure the studio is a safe environment to work in and will always inform the hirer and their team of health and safety points to be aware of within the studio. 

OTHER

We accept animals in the studio however request that you let us know in advance (either through our booking form or directly).

We reserve the right to charge the owner for any damage, loss or mess caused by pets.

We have a strict no smoking policy within the facility, which includes e-cigarettes. Please contact us directly if you wish to use smoke machines as these may trigger the fire alarms.

MCR Creative has no liability to the client if the service is delayed or prevented by Acts of God - including (but not limited to): acts of war, civil commotion, fire, flood or storm, breakdown of machinery or failure of utility services. 

Photography Services

Read our Photography services T&C File HERE